Frequently Asked Questions (FAQS)
These are the questions which can have a place in a visitor's mind while viewing the website, there can be wide variety of such questions, some are as follows:
1. I am new to the Eduncle.com
Answer- Eduncle.com is an online marketplace by Saglus Info Pvt. Ltd. that has the sole objective of creating a globally educated India. Our basic objective is to provide sound, safe and affordable means of learning for students scattered all over the country. At Eduncle.com, you will be able to connect with numerous learned instructors/ teachers, who possess great deal of expertise in this field. Along with that, our basic motto is to enable you to learn practically everything at the convenience of your doorstep. By joining us once, your safe future is our commitment.
Eduncle.com offers quality education material with continuous online support both online and offline for higher education competitive exams like IIT JAM, UGC NET, CSIR, UGC NET, GATE, IBPS, SSC, AIPGMEE and more.
2. How do I join Eduncle.com?
Answer- Joining Eduncle.com is very easy. All you have to do is sign up at our website and explore hundreds of courses in the form of videos, test papers, correspondence course and more. After selecting a course of your choice you will be asked to register yourself, then choose the method of payment.
3. What is a correspondence course?
Answer-It is course to be availed at your doorstep either online or offline.
Offline mode-Course material is delivered at your postal address in the form of hard copy notes either by speed post or courier services.
Online mode-Course material can be accessed online in the form of pdf, word file etc.
4. What is a video lecture?
Answer- It is a video featuring tutor teaching particular subject or topic chosen by student, giving student a live and more grasping experience like a conventional classroom on a computer screen.
5. What is online test series?
Answer-It is a test series to be performed by the student online to give himself an enriching real exam experience before actual exam to empower himself for better results. Immediately after attempting the test score, rank, correct answers, wrong answers and detailed analysis also will be available online.
6. I am having trouble accessing videos, notes and tests.
Answer-For any assistance regarding accessing your material call on our helpline 1800-120-1021 (Toll FREE) during office hours (9-6).
7. How to order in bulk?
Answer-You can get complete assistance for bulk orders by calling for free on 1800-120-1021 (Toll FREE) or you can send us an e-mail on info@Eduncle.com .Our team will get back to you at the earliest.
8. I am not happy with the product .What to do?
Answer-At Eduncle.com customer satisfaction is our utmost virtue, if you are unhappy with the product just call on our helpline 1800-120-1021 (Toll FREE) or send us an e-mail on info@Eduncle.com . Our customer care will guide you further for complete satisfaction.
9. Do I get any additional benefits for enrolling for more than one course at a time?
Answer-Yes we do provide discounts and promotional offers from time to time to know more about these offers call on helpline 1800-120-1021 (Toll FREE).
10. Can I view the material before registering for the course?
Answer-Yes sample paper and theory are sent via mail to have a glimpse of the material, it is also important to assure you of material quality.
11. I have my own content, how can I list my content on Eduncle.com?
Answer-We always welcome and happy to consider such proposals .Please reach out to our alliances team on firstname.lastname@example.org or call on 1800-120-1021 (Toll FREE).
12. I am running a self-owned e-learning portal, how can I sell your courses?
Answer- We always welcome and happy to consider such proposals .Please reach out to our alliances team on email@example.com or call on 1800-120-1021 (Toll FREE).
13. How to pay?
Answer-Amount for the opted course can be paid by following modes:-
Direct bank transfer in our accounts.
Demand draft or banker's cheque can also be sent at our address.
NEFT or RTGS
Debit card/Credit card
Cash on delivery
Amount paid will be acknowledged by call and mail as and when received.
14. Do I need to produce any documents or any application form to fill?
Answer-Yes you need to fill an application form to give us your basic details and correspondence address and produce your latest qualification also. Application form can be filled either online or offline by downloading application form (from website or mail) similarly qualification proof can also be sent by scan and mail or hard copy can also be sent at our address. In case of any doubt please call on our helpline 1800-120-1021 (Toll FREE).
15. Do you any branch in my city?
Answer-As being in online business we are accessible to all over country so as such we don't need to have any branches still we exist physically in Kota, Rajasthan.
16. Do you have any refund or money back policy?
Answer –No we don't hold any refund policy as quality can be assessed by the sample material sent in the mail before sale.