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Eduncle Frequently Asked Questions (FAQs)

Ques: What is Eduncle.com?
Ans: Eduncle is Personalized Learning, Doubt-Solution & Mentoring Platform, transforming the way student learns. Eduncle believes that every student should have the opportunity to get the quality education where they can freely ‘Ask their doubts to the top qualified mentors, Learn from the best & result oriented study material & Lead in the future’. If you want to know more, you can visit about Eduncle.
Ans: Whether you are a student, tutor or parent, signing up for Eduncle is easy and free. You can sign up with your email, Facebook or Google. To create your account, click here. Once you've created your account, you can access Eduncle's study material by clicking your name at the top right of your screen.
Ans: If you have a question, want to share feedback, or would like further information about our learning services, please reach us via whatsapp on 800-355-2211, toll-free number 1800-120-1021 or just drop us a line at support@eduncle.com and we’ll get back to you ASAP. To know more in detail, contact us.
Ans: Currently, Eduncle is dealing in three major exams of Higher Education – IIT JAM, CSIR NET & UGC NET. At Eduncle, we provide unit wise notes, practice sets and previous year question papers for preparation in many formats like printed books, online eBook and pen drives.

If you want these solved question papers and model tests, then you can get them by registering here. Keeping every student's dream alive, Eduncle is committed to bring 8 new courses very soon in future like SSC, IBPS, Railways etc.
Ans: Yes! Eduncle believes in Try Before You Buy. If you are not sure to buy the study material, you can take our sample study material free. For the steps on how to buy the sample and key information visit – Free Download.
Ans: For IIT JAM Exam & CSIR NET exams, we have teamed up with the PhD Holders in pure Sciences from India’s best institutes such as IITs.

For UGC NET, Eduncle.com has the best-ever consulting team who have pursued PhD from the highly prestigious institutes such as JNU & Delhi School of Economics and also exam toppers who have qualified the exam multiple times.
Ans: Eduncle is very concern in its shipping policy. We deliver the study material in fastest time possible and all the materials purchased from Eduncle are delivered in an excellent condition within 5-8 business days.
Ans: If you find issue in accessing the material please, reach us via toll-free number 1800-120-1021 or just drop us a line at support@eduncle.com, our support team will give a direct response personally and will provide best support possible.
Ans: We surely do bulk orders and shipment. For Bulk Queries, please write to us at support@eduncle.com or call us on our toll-free no. 1800-120-1021 and concerned team shall get back to you soon.
Ans: We want you to be satisfied as it is our utmost virtue, so if you're not happy with our product you can directly reach out to our mentor. Just call on our toll-free no. 1800-120-1021 or mail us at support@eduncle.com. We will try our best to plug the gaps.
Ans: Eduncle always looks for qualified persons with zeal to help students to reach their maximum potential. You can register on our website to be an online tutor or you can mail us your resume at support@eduncle.com.
Ans: Eduncle believes that great people can make big differences. If you're one of them, check out the opportunities, we have available across the team and apply here, or you can also send your resume at hr@eduncle.com.
Ans: Yes! We are happy to tell you that we have released our Eduncle App which is India’s No. 1 Online Community for IIT JAM, CSIR NET and UGC NET preparation.
Ans: Eduncle supports several different payment methods, depending on your location.

  • Cash on delivery (available in selected pin codes)
  • Credit card
  • Debit card
  • Net banking
  • Direct bank transfer
  • e-wallet (Paytm, Tez, Bhim, PhonePe)
Ans: We're very sorry, but we will not be able to honour your refund request. As material is sent ONLY after the samples exchange with the student hence the quality assurance is prior to purchase, please understand that we cannot accept refunds in certain instances.
Ans: Unfortunately, we can’t make changes to your shipping address after it's been finalised. Once an order is placed, the delivery option, delivery address and payment method can't be changed.
Ans: From its origin as a Kota based ed-tech company, the Eduncle has emerged as one of the leading organizations in the online trend of Indian Education. Other than Kota we also have a branch in Jaipur. In future we are planning to expand our courses to diverse set of courses in online and offline (classroom) coaching both in other cities as well.
Ans: We always welcome and happy to consider such proposals. For better assistance please reach out to at support@eduncle.com. Our expert team will do a comprehensive review of your product and then we can engage further.
Ans: For corporate orders call on our toll-free no. 1800-120-1021 or mail us at support@eduncle.com. concerned team shall get back to you soon.

If you have any other questions about Eduncle, you can contact support by clicking here.
 
 
Head Office:
MPA 44, 2nd floor, Rangbari Main Road,
Mahaveer Nagar II,
Kota (Raj.) – 324005

Corporate Office:
212, F-1, 2nd Floor, Evershine Tower, Amrapali Marg,
Vaishali Nagar,
Jaipur (Raj.) – 302021

Mail: info@eduncle.com
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